Return Policy:
We value your satisfaction with our products and have established a straightforward return process. Should you wish to return an item, please follow the steps below:
- Initiate Return: Send us an email outlining the reason for the return. This step allows us to address your concerns promptly and improve our services.
- Product Condition: Ensure the returned item is unused and free from tears, damage, or odors (such as perfume). We want to guarantee the quality of our products for every customer.
- Processing Time: Upon receipt of the returned item, please allow up to 2 weeks for us to assess the product, fix any issues, and arrange for shipment.
- Refund Process: If the return meets our criteria, we will promptly process a refund within the 2-week timeframe. Your satisfaction is our priority, and we appreciate your understanding throughout this process.
Thank you for choosing us. If you have any questions or concerns, feel free to contact us.
Best regards,
Betzabe’s Teams
